CSH Knowledge Management Sdn Bhd (543211W) is a local venture, set up in May 1999 to provide training and consulting services to organizations in the areas of insurance, risk management and human resource development.
Over the years, we have grown from strength to strength with our training services now being extensively sought by many local insurers as well as those from the manufacturing, property, printing, retail and financial sector. We are also proud to be associated with General Insurance Association of Brunei (GIAB) where we lectured for them on insurance and risk management subject since 2001.

All our training programs are designed to address and meet the individual and / or organizational strategic needs. We have to date, assisted a number of our insurance clients to customize some training programs bend on changing and transforming an average individual to a star performer by incorporating elements of technical skills, soft skills and people management skills which are vital to the company’s survival in this ever changing and competitive insurance industry.
 
Amongst the programs include :

  • The 3Ps of Insurance for Marketers
    (Insurance interspersed with people management skills)
  • Insurance Familiarization Program for New Insurance Recruits
    (Insurance interspersed with motivational and soft skills)
  • Quest for Excellence for Insurance Executives/ Clerks (Insurance interspersed with motivational and attitudinal change)
  • Effective Debt Collection for Insurance Credit Controllers (Insurance interspersed with people management and soft skills)
  • Performance Appraisals for Insurance Managers (Insurance interspersed with people management skills)
  • Designing, Writing and Presentation of Insurance Programs to SMEs/MNCs (Technical interspersed with interviewing, negotiation and presentation skills)

We are also actively involved in promoting and conducting our very own public training programs on insurance and human resource management on a regular basis throughout the country. We are committed to add new and innovative products and services to our existing list of products/ services to cater to the demands of other individuals and organizations.

The core of our team is four dedicated staff including the Founder/ Director who has about 25 years of working and lecturing experience in the general insurance industry. Our trainers or associate trainers are all qualified and experienced in their area of specialization and they have been carefully selected by us to ensure that they deliver the training of the highest standard - one which is practical and down to earth containing ideas, tools and information that can be applied once back in the office for maximum benefits.

With the improved economic conditions in the country, we are confident that we can continue to grow, expand and achieve our goals and objectives in line with our Vision to be a truly Globalized Organization renowned for our Professionalism, Training Excellence and Innovative Business Concept.